● FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

Can you provide samples ? Are the samples free ?

Yes,we can provide samples. we will collect samples fee(1-3pcs)and you have to pay for the shipping cost.when you place normal order.we will refund the sample fee for you.

What is the MOQ for you items?

The minimum order quantity is one box, different installation aperture has different MOQ .Usually 40 pieces box.

Do you have any price advantage over other companies?

Within the range of the MOQ, the price is based on the company's raw material pricing. If the quantity is large, we can apply for a corresponding discount with the company for you.

What kinds of payment methods do you accept?

We accept T/T(Wire transfer),Western Union and Paypal,credit card. Please be sure that we can receive the same amount of the Invoice.

Can you provide us with product catalog?

Yes , We have product catalogue. Please contact us on line or send an Email to sending the catalogue.

What about your delivery time?

We have a lot of products in stock. We can send the stock products in 7 work days. If without stock,or stock is not enough, we will check the delivery time with you.

Can you manufacture OEM products?

The company advocates brand-based production buttons. If you have enough orders, we are willing to specially open molds for you to produce the products you want.

How to ship my order ? Can you guarantee safe delivery?

For small package, we will send it by Express, Such as DHL,FedEx(TNT),UPS,SF. That’s a Door to Door service. For big packages, we will send them by Air or By sea. We will use good packing and ensure the safety. We will be responsible to any product damage caused on delivery. Bedding face light.

Does the product have UL certificate?

Yes, We have UL certificate.these series of our products are UL certified:HBD Series, HBDGQ Series, HBDGQ25 series, HBDS1 Series, HBDS1-AWY Series button switch. ,etc

How long of product guarantee period?

We have a guarantee of one year. Any requirement or question,pls send us an e-mail now! It's our great honor to do services for you! We will reply you ASAP. If no response within 24 Hours, please kindly check the spam in your mail box.