● FAQs



What is the minimum/maximum push-button switch mounting hole?

1no1nc(SPDT) minimum push button switch 10mm mounting holes,1no1nc(SPDT) maximum push button switch 30mm mounting holes;

Can you provide samples ? Are the samples free ?

Yes,we can provide samples. we will collect samples fee(1-3pcs)and you have to pay for the shipping cost.when you place normal order.we will refund the sample fee for you.

Do the button stay on when pushed?

Latching: These buttons will stay on / latching in when pushed and when pushed again will turn off / unlatch, eg light bars.

Momentary: These buttons will only be active when your finger is held on the button, eg horns.

What is the MOQ for you items?

The minimum order quantity is one box, different installation aperture has different MOQ .Usually 40 pieces box.

Does the product have UL certificate?

Yes, We have UL certificate.these series of our products are UL certified:HBD Series, HBDGQ Series, HBDGQ25 series, HBDS1 Series, HBDS1-AWY Series button switch. ,etc

Can you manufacture OEM products?

The company advocates brand-based production buttons. If you have enough orders, we are willing to specially open molds for you to produce the products you want.

Do you have any price advantage over other companies?

Within the range of the MOQ, the price is based on the company's raw material pricing. If the quantity is large, we can apply for a corresponding discount with the company for you.

What is the order lead time?

Small quantity orders can be delivered in 5-7 working days, large quantities of orders need 15-30 working days, divided according to specific product types. If without stock,or stock is not enough, we will check the delivery time with you.

What kinds of payment methods do you accept?

We accept T/T(Wire transfer),Western Union and Paypal,credit card. Please be sure that we can receive the same amount of the Invoice.

How to ship my order ? Can you guarantee safe delivery?

For small package, we will send it by Express, Such as DHL,FedEx(TNT),UPS,SF. That’s a Door to Door service. For big packages, we will send them by Air or By sea. We will use good packing and ensure the safety. We will be responsible to any product damage caused on delivery. Bedding face light.

Where is the product shipped from? Is there a store?

All products are shipped from Wenzhou, China, some countries have our agents.

After sale and refund questions

Our products have a 1-year warranty, and there is one-to-one technical service connection after purchase, so there is no need to worry about quality problems. Industrial manufacturing products can be refunded before the factory produces them. If the factory has produced some spare parts, the buyer needs to bear certain liability for breach of contract and pay compensation.

Email, social media or phone

Please send us a message via the contact us page or you can email us at cdoe@cncdoe.com . We try to reply as soon as we can to messages but please allow 1 business day. If you have not heard back for any reason please try again as on the odd occasion an email can be missed. Social media is the second best option through our facebook page or whatsapp page.